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For users of last-mile rail freight services

In what areas does your RU have a right to non-discriminatory treatment?

You have a right to non-discriminatory access to last-mile rail freight services. The following diagram shows which topics and processes are covered. It also contains examples illustrating the areas where your RU has a right to non-discriminatory treatment. Please feel free to contact us if you have any questions.

What should you do if you suspect a case of discrimination?